In the event our product is defective and/or you are not completely satisfied, simply return the product with your proof of purchase (i.e.: receipt, Bill of Sale, UPC code) within 30 days from receipt of the package to receive your refund for the product(s) excluding processing and handling charges. 

Contact our Customer Service Department toll-free 1-888-752-TOYZ (8699) or by email for a Return Merchandise Authorization number and return instructions. We pledge to respond within 48 hours (Monday through Friday) on all requests. 

Our return address is: 

Better Sourcing Worldwide, LTD

1835 East Hallandale Beach Blvd, Unit 635

Hallandale, Florida 33009